In a quality maintenance program, which statement best describes QA?

In a quality maintenance program, which statement best describes QA?

• A. QC: ensuring the correct person performs work with proper supervision
• B. QA: systematic review of quality control records and all production actions
• C. QA: ensuring the correct person performs work with supervision
• D. QC: systematic review of quality control records and all production actions

Answer: (B)

QA is about preventing defects by evaluating how quality is built into the process. It uses systematic reviews and audits of the quality control system, including QC records and all production actions, to verify that procedures are followed and to identify opportunities for improvement. This description fits QA because it focuses on analyzing how quality is controlled and how the production process is managed, not just performing work. QC, in contrast, centers on detecting defects in the outputs through inspections and testing, not on conducting overarching process reviews. The other statements describe supervision or imply QA is about who performs the work, or wrongly assign systematic record reviews to QC.

QA is about preventing defects by evaluating how quality is built into the process. It uses systematic reviews and audits of the quality control system, including QC records and all production actions, to verify that procedures are followed and to identify opportunities for improvement. This description fits QA because it focuses on analyzing how quality is controlled and how the production process is managed, not just performing work.

QC, in contrast, centers on detecting defects in the outputs through inspections and testing, not on conducting overarching process reviews. The other statements describe supervision or imply QA is about who performs the work, or wrongly assign systematic record reviews to QC.